Whether it’s accusations of foodborne illness, a fight in your establishment, or protestors staging demonstrations outside your business, how you handle public relations (PR) when the mousse hits the fan is important. There’s a lot at stake if you don’t handle PR correctly during a crisis. Certainly, short-term sales at your restaurant can be impacted,
The Next Generation: Managing a Restaurant Manager Right
Successful owners have to wear many hats when it comes to creating a sustainable business, and restaurant owners often feel compelled to wear their manager and owner hats at the same time while managing a restaurant. And with good reason, for the most part. Restaurants have tight profit margins — with less room for frills
The Secret to Great Restaurant Design
Updating your restaurant design is always a daunting task which can include high stress, multiple expenses, and a painful reliance on outside vendors. And one thing is always true: Waiting to fix a problem until it’s too late can be a big mistake for your bottom line. When looking around your restaurant and talking to
How to Calculate How Much Money a New Restaurant Might Make
The idea of opening a new restaurant can be daunting. On top of finding and securing a location, executing an interior design, and finalizing the menu, you also have to set realistic revenue goals, decide how much staff to hire, and plan out your overall finances. Every new restaurateur needs to plan ahead for their
The Perks of Partnership: How Farmers and Restaurants Can Work Together
For many restaurants, connecting with independent farms in their community can lead to a wide variety of benefits for all involved. When done right, these partnerships can grow both businesses and bring added appeal to your guests. While the initial introductions and legwork may take some effort, it’s worth the time to consider your options
7 Ways to Enhance Your Restaurant Exterior
Your restaurant’s bathrooms are remodeled. Your seating looks great. The lighting sets the perfect ambiance. You’ve got a beautiful color of paint on the walls. You’ve covered everything, right? Well … maybe everything on the inside. Despite the old adage, you can judge a book by its cover and guests can definitely judge your restaurant
Find Your Most Valuable Customer: Building Your Restaurant Marketing Plan
84% of surveyed restaurants believe repeat customers are more valuable than new. But how does that translate into growth for your restaurant? You need answers on how to develop a restaurant marketing plan to: Attract New Customers Motivate Repeat Visits Increase Overall Sales Our easy-to-read report can help you develop a restaurant marketing plan to
Why Choose Rewards Network? OC Tavern Has the Answer
For over 30 years, Rewards Network has been driving business to restaurants by motivating millions of loyalty program members with the rewards of their choice. But it’s not just consumers who know the power of Rewards Network to boost restaurant business – even some of our loyal restaurant partners are members of these loyalty programs!
9 Things That Should Be on Every Restaurant Manager’s Computer
The worst feeling in the world is getting a great opportunity to network or market your restaurant… and not being able to find any of the information you need to seal the deal. Running a business is stressful enough without making a mad dash around your office every time you need to find a specific
Get a Jump on Summer: 6 Menu Trends for Restaurants
Even before warmer weather is upon us and schools start letting out — giving college students and families more time to enjoy meals outside the house — your restaurant should start planning for the summer season. You want to entice new and returning guests to come out to your place and enjoy themselves while the