Attracting customers from across the country, being featured on multiple “Best of” TV shows, breaking three world records, and frequently seeing lines with hours-long waits – sounds like a restaurant owner’s biggest dream. For longtime Rewards Network program restaurant San Pedro Fish Market & Restaurant in San Pedro, CA, this is their reality. But having all
Why Upgrade Your Restaurant POS System?
When it comes to technology in your restaurant, nothing directly impacts the experience of your customers themselves like your point of sales system. The system tech itself is a major investment, which often means restaurants hold on to their current restaurant POS system even when it far out-of-date — and often even causing issues for staff
Why Isn’t the Millennial Spending Money on Dining Out?
Late last year, Bank of America Merrill Lynch economists published a study on restaurant sales, in the wake of across-the-board struggles in the restaurant industry over the past few years. What they found was that while all demographics had shifted negatively, Millennial spending in particular was on a downtrend. While the growth rate of restaurant
Balancing Act: Navigating the Restaurant Workplace for Women
The restaurant industry will be no different than most others this year: challenges for women who want to succeed, or just get their job done safely, are still common. How women and men, managers and employees, deal with these challenges can define the success of your workplace — not to mention play out over your
7 Steps to Getting Real Employee Feedback in Your Restaurant
One of the most common phrases good managers will use in regard to employee feedback is, “My door is always open.” It’s meant as an indication that no matter what, they’re willing to hear from employees if something is challenging them, bothering them, or even if there’s a great idea they want to share up
Choosing the Right Restaurant Technology for Your Business
Technology is always changing, and to stay at the forefront of the industry, restaurants must change with it. While it can be nerve wracking striving to keep up with modern restaurant technology, the main takeaway is that tech should be a benefit to you in the long run. It’s about driving more efficiency for your
5 Effective Restaurant Renovations that Will Boost Your Business
People visit restaurants to have a break from their everyday lives. A chance to indulge, catch up with friends, and let someone else take care of the details. But with all of this, many people expect a lot from the restaurant in return for their patronage; if your restaurant is beginning to look rundown or
New Year Marketing: Restaurant Promotional Ideas for January
Should auld acquaintance be forgot and never brought to mind, you will be in need of some restaurant promotional ideas to remind customers to return or visit for the first time. January is often a tough month for restaurants, with people trying to give their wallets a rest after all the holiday spending. So it’s
The Power of Snacks: How Restaurants Can Harness the Fourth Meal
Snacks — not just for kids and Scooby Doo anymore — have become a major driver of consumer behavior and spending in the last two years, affecting restaurant industry profits and planning in their wake. It’s no surprise, given the 12 billion snack visits made to restaurants and other foodservice entities annually, according to research
What You Need to Know Before Setting a Restaurant Manager Salary
There are few things in life that are as difficult to talk about as money. And when the money in question is as important to someone as their salary, the discussion can get even harder. But what makes a restaurant manager salary in particular easier to establish, present, and negotiate is getting your ducks in